Hey guys,
I just got a brand new Alienware Area 51 desktop pc. Recently from the first start up the lights were off, the venting system woulnt work and it would be really loud. I need to do a restart every single time, which is really annoying. Anyone know what this might be?

Answer by C.Tech24
Okay, First The lights can be a few different things. For example: Cables may have come loose during transport, You need to Upgrade the Drivers, etc. The vents aren’t working because the settings need to be configured to your liking. You can control that via the Alienware Command Center. Decide on Manual Opening or Automatic (Based on need) In other words some settings won’t open the gills if the heat inside the machine doesn’t trigger the sensor to open up the gills. BUT if you want the look of them being open just manually(And I don’t mean physically prying them) open them via the Menu system using Alienware’s Command Center. Third nearly all Alienware desktops start up as jet engines. Thats perfectly normal. However, you can probably lower the fan speeds/power via manual settings to more reasonable levels. (Just be careful not to lower it too much that the unit overheats)


I’ve been thinking about getting an Alienware M11X, but I don’t know how good their customer service is post-purchase. My other idea is getting a high performance laptop from HP, which is less pricy and their customer service is well known to be exemplary. Can any Alienware owners testify as to their customer service reputation?

Answer by Tony
Alienware is made by dell

Answer by Poolmanjim
Alienware is Dell and I am actually fond of Dell’s customer service generally. I work at a company that uses a lot of Dells and it is effortless to get support on them most of the time.

Answer by Oliver
VERY BAD. They will not replace any parts even if its still under guarantee. They always come up with an excuse not to… And Alienwares are known for burning there selves out. And when you buy one like a month later a 10 times better one comes out for the same price!!! So frustrating. If I were you go with the HP. Or build a PC. Building a PC is cheaper, you can get a higher spec for a lot less money.


No computer manufacturer stands as tall as Alienware, among hardcore gamers, early adopters and enthusiasts. Popularity of Alienware can be measured from the fact that since its incorporation ten years back, Alienware is undisputed leader in gaming laptops and desktops. Alienware, recently acquired Dell. But this has negligible or no effect on its popularity and technology. Infact, Alienware has now planned to equip its gaming laptop and desktop armory with new models.

In this direction the company has launched few world class gaming laptops and desktops one among them all is Alienware Area-51 750i PC. Alienware Area-51 750i PC is reasonable. Yes, I will call it pretty reasonable, since most of Alienware desktop performances PC need you to pay at least $ 2000 to $ 3000+ a desktop as the starting price. Alienware Area-51 750i PC comes with a good processor of this era. An Intel Core 2 Extreme QX9650 processor already embedded into the strong Alienware mother base. These are one of the few features of Alienware Area-51 750i, for more details just have a look at its detailed specifications:

Detailed Specifications of Alienware Area-51 750i PC:

The Area-51 750i desktop utilizes the newest Intel® Core™ 2 Duo, Quad and Extreme 45 nanometer processors for the highest benchmarks imaginable, incorporating dynamic new technologies ideal for multitaskers and enthusiasts looking for high performance. Desktops powered with an Intel Core 2 Extreme processor deliver faster execution times and the power you expect from an Alienware. An Area-51 750i is equipped with the finest in NVIDIA and ATI graphic technology, enabling you to plow through daily tasks and assault the system intense next-gen games of tomorrow.

This Alienware Desktop is equipped with Windows® Vista 64 bit OS which can process twice as much information as a 32-bit version, and can use significantly more random access memory. Alienware Area-51 750i has 4TB which hold even the largest collections of movies, music and photos while options for RAID 1 and 0 configurations provide for higher speeds and enhanced backup security. It has Blu-ray Disc® drive which can turn your Area-51 750i into a home entertainment center with 1080p high-definition capabilities; 50GB storage capacity on a single disc makes backing up your important files easy and convenient. For enthusiasts and gamers it has Killer™ K1 Gaming Network Card plus the industries’ best peripherals from Logitech Razer redefine your PC gaming experience

Alienware Area-51 750i PC Design:

• System Cold to the Touch: Alienware’s High-Performance Liquid Cooling system provides the most effective, most efficient thermal management controls to properly maintain your Area-51 750i desktop computer.

• Toll Free Design: Alienware Desktop Area-51 750i has a tool-free case and chassis designed for easy computer maintenance and upgradability.

• Wiring: If you will have inside view of your Area-51 750i PC you won’t find many wires. Alienware bundles the wires and cables of its desktop computers and secures them away from view.

• Industrial Design: The P2 chassis used for the Area-51 750i is the most stable, secure desktop computer platform Alienware has ever crafted. Alienware engineered the P2 chassis around extensive thermal testing, carefully managing components and component layout to promote efficient heat disbursement. Alienware also incorporates small touches that deliver big benefits such as acoustic dampening and a wiring system that improves airflow and allows for easier component access.

• AlienFX® lighting system: The Alienware AlienFX® lighting system injects new life into the concept of custom case designs. Programmable fixtures across multiple dedicated zones control color, effect and transitions so you can set themes adding a dose of personality to your computer.

Alienware Desktop Area-51 750i PC Review:

The Area-51 7500 was ranked the “most junk ware-free system” by PC World. Not only this Alienware has made case lights functional which is a trick, no one has really tried on it. More over its fast performance makes it stand above other current high end PC’s. Generally, Alienware Desktops are considered to be bit expensive if compared to their counterparts. In my view if you’re getting better features than others, that too at reasonable price. This means you are in win-win situation. Without doubt, after going through the features of this particular Alienware Desktop I rate it, one of the best gaming PC the Alienware has produced.

Alienware stands one step ahead of its competitors through its customer service and repair service authorized centers. Alienware has started its Alienware Repair Service authorized centers which provides Alienware repair service, Alienware laptop service, Alienware laptop parts, Alienware Desktop Service, Alienware Desktop Repair, Alienware Desktop Parts to its customers. Now you can get your Alienware laptop / desktop fixed at these centers irrespective of its model / make. It means Alienware customer’s can get all services under one roof.